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with you every step of the way

Lifetime Support

Continual peace of mind
From design and installation to operation and upgrades, our project managers and factory-trained, regional technicians provide reassurance and service for the full life-cycle of your Lutron solution.

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Ultimate Flexibility

Service when and where you need it
Remote or on-site. By the hour or by the day. Weekdays, weeknights or weekends. 24/7 technical support. We offer consultative support in the format that works best for you and your facility.

service technician meeting with architects

For Designers

The perfect look, down to the last layer of light
Partner with a certified Lutron technician working by your side to finesse every layer of light, shadow, and color until the space matches your vision.

service technician helps electrician

For Installers

A certified safety net
Wiring verifications, sensor placement, smart integration support—you name it. Our experts take on additional scope so you don’t have to – ensuring projects stay on time and budget - meeting Lutron’s exacting standard.

Lutron helps keep multiple customer buildings connected

For System Users

Optimizing performance
Between staff training, system recalibrations, and preventative maintenance, we pull out all the stops to save you more money (and energy) all year round.

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Always Stay Current

Upgrade or retrofit systems with confidence
Lutron innovation is ahead of the curve – get the latest Lutron features without replacing your system. Or, when its time to retrofit your space, minimize cost and hardware impacts by consulting with Lutron.

Get Specification Support

Find a Lutron sales rep to help create, design, and deliver a complete service solution.

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